Contact
Last updated: April 27, 2026
AscendPrep is operated by Cook and Company Coaching Ltd., a Canadian limited company. The fastest way to reach us is by email — please use the right address for your topic so it lands with the right person.
Support
Account, billing, technical issues, refund requests: support@ascendprep.io
We reply within 1 business day, Monday–Friday (Pacific Time).
Privacy and data requests
Access, correction, deletion, or portability requests for your personal data: privacy@ascendprep.io
Legal
Terms questions, IP notices, legal hold requests: legal@ascendprep.io
Press and partnerships
Mailing address
Cook and Company Coaching Ltd.
704 – 1630 Quadra St.
Victoria, BC V8W 3J5
Canada